Support

and other after sales services

General Info

All our products come with free Basic Support.

Our staff works Monday through Friday. We try to answer questions within a 48h period.

View full Support Policy

Visit Support Forum

Basic Support

All our HTML Templates come with free Basic Support. Please note that it does NOT include setup or any modifications.

Should you require help with installation or customization you can opt for our “Theme Setup” or “Theme Tuning” services.

WordPress Support

All our WordPress Themes come with free WordPress Support, which in addition to Basic Support also covers questions related to setting up your theme. Please note that it does NOT include setup or any modifications.

Should you require help with installation or customization you can opt for our “Theme Setup” or “Theme Tuning” services.

Don’t have the time to set up your theme or make modifications?
No problem, we’ve go you covered.

  • Theme Tuning
  • $30.00PER TUNE (excl. VAT*)
  • Tell us what you want done & we’ll break it down into individual tunes costing $30 each. We’ll respond with your total cost.
  • Contact Us
  • Theme Setup
  • $60.00PER SETUP (excl. VAT*)
  • That’s right! For only $60 we install WordPress on your server, upload and install your theme so that you’re ready to go!
  • Contact Us

*Customers within the EU are subject to 20% VAT unless a VAT number is provided. I.e. private individuals, as in you are not a business, residing in the EU, will be charged VAT.

Send all requests through our contact form.
Remember to include your Purchase Confirmation Code and Theme Name.
Don’t know how to find your code? Click here.